cannot complete SalesForce integration

  • stuartmcclain
    Asked on June 20, 2016 at 11:52 AM

    I am attempting to link/integrate to Salesfoce

    your system is requiring that I link and match fields for Account/Contact/Leat

    I select Conact - I get FULL NAME and then a drop down for fields - but there are NO fields and it will not let me proceed

    http://screencast.com/t/bHTOmpXV

     

    Just says PLEASE SELECT _ with out any options!!!

  • David JotForm Support Manager
    Replied on June 20, 2016 at 1:17 PM

    Upon checking your form: http://www.jotform.us/form/61036839335155, I can see that your SalesForce account has not been authenticated:

    cannot complete SalesForce integration Image 1 Screenshot 30

    Make sure your credentials are correct. I just tried the integration in my end, and the fields show:

    cannot complete SalesForce integration Image 2 Screenshot 41

    Please try again, and let us know if you need more help.