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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I received email saying I can only have 500 submissions.

    Asked by RedDHArgentina on June 20, 2016 at 01:36 PM

    Hola, me ha llegado el mail de "Sus envíos totales del formulario se limitan a 500".

    No entiendo a que se refiere con "envíos" y que tengo que hacer.

    Tampoco entiendo cuáles son las "502 presentaciones almacenadas en su cuenta"

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    JotForm Support

    Answered by ashwin_d on June 20, 2016 at 10:22 PM

    Hola RedDHArgentina,

    ¿Se refiere a decir que ha recibido y los correos electrónicos que dicen que sólo puede tener 500 presentación en su cuenta?

    Yo verifico su cuenta y parece que tiene prima de suscripción anual activo. Usted no debe recibir este tipo de mensajes como el plan de prima que da capacidad de almacenamiento ilimitada. Por favor, compartir una captura de pantalla del mensaje que ha recibido y vamos a echar un vistazo. La siguiente guía le ayudará a cómo cargar la imagen en el mensaje del foro:  http://www.jotform.com/answers/277033 

    Vamos a esperar por su respuesta.

    ¡Gracias!

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    Answered by RedDHArgentina on June 21, 2016 at 01:12 AM

    adjunto tomas de pantalla del mail que hemos recibido:

     

     

     

     

     

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    JotForm Support

    Answered by ashwin_d on June 21, 2016 at 02:05 AM

    Hello RedDHArgentina,

    This is strange. As you have active premium yearly subscription, you should not receive such emails.

    Can you please let us know on which email address you received this email? Do you have any other JotForm account?

    We will wait for your response.

    Thank you!