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    Form fields truncation and height of my form.

    Asked by aekjobs on June 21, 2016 at 06:00 AM

    Hi,

     

    Below is the Jotform I have used using iframe for my website.

    kioffi.pagecloud.com/request-demo1

     

    I have 2 issues - 

    1. There's an extra background which the form keeps showing at the bottom, please how to trim that

    2. The first character of the form field gets truncated.  As you can see Name becomes Ame and so on.  I think its the icon which overlaps.  Is there anyway this can be overcomed

     

    Would appreciate your help on these issues

    Regards,

    Azhar.

    Page URL:
    kioffi.pagecloud.com/request-demo1

    height and JotForm name icon form field
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 21, 2016 at 08:27 AM

    Hi,

    I checked your page and you used the iFrame embed method to embed the form to the page. To remove the extra space at the bottom of the form, can you please take out the script tag part of the embed code and set the height to 545px? Embed only using the following code.

     <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.me/61712693911457" frameborder="0" style="width:100%; height:545px; border:none;" scrolling="no"> </iframe>

     

    Regarding your other concern, I moved it to a separate thread so the solutions don't get mixed up with the first issue.

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    JotForm Support

    Answered by Chriistian on June 22, 2016 at 11:47 PM

    Hello Azhar, did you send a new response regarding this issue? Your response did not seem to reach the thread, as I am not able to see it. Can you please visit the thread here: https://www.jotform.com/answers/865375, then post your response there instead? If you did not send a response, then please disregard this message. Thank you.

  • Profile Image

    Answered by aekjobs on June 24, 2016 at 04:03 AM

    I did, it was a thank you message :)