- JotForm Supportashwin_dAnswered on June 21, 2016 at 12:57 PM
I'm sorry for the trouble caused to you.
Upon checking your email address firstname.lastname@example.org, I found that it ended up in our bounce list for following reasons:
email@example.com is IN
the bounce list
Reason(s) : smtp;550 5.1.1 - 188.8.131.52 has sent to too many recipients this hour. IB607
That is the reason why you were not receiving submission emails. I have now removed your email address from our bounce list and it should work fine. I would suggest you to please test your form again and get back to us if the issue persists.