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abbottcontractingAsked on June 21, 2016 at 12:00 PM
My test emails are not arriving, but I can successfully sent test emails from an email client to larry@abbottcontracting.com.
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Ashwin JotForm SupportReplied on June 21, 2016 at 12:57 PM
Hello abbottcontracting,
I'm sorry for the trouble caused to you.
Upon checking your email address larry@abbottcontracting.com, I found that it ended up in our bounce list for following reasons:
Result:
larry@abbottcontracting.com is IN
the bounce list
Reason(s) : smtp;550 5.1.1 - 198.2.180.14 has sent to too many recipients this hour. IB607
That is the reason why you were not receiving submission emails. I have now removed your email address from our bounce list and it should work fine. I would suggest you to please test your form again and get back to us if the issue persists.
Thank you!