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Why aren't my email notifications getting to me?Asked by abbottcontracting on June 21, 2016 at 12:00 PM
My test emails are not arriving, but I can successfully sent test emails from an email client to email@example.com.
I'm sorry for the trouble caused to you.
Upon checking your email address firstname.lastname@example.org, I found that it ended up in our bounce list for following reasons:
email@example.com is IN
the bounce list
Reason(s) : smtp;550 5.1.1 - 126.96.36.199 has sent to too many recipients this hour. IB607
That is the reason why you were not receiving submission emails. I have now removed your email address from our bounce list and it should work fine. I would suggest you to please test your form again and get back to us if the issue persists.