What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to add PDF download link in thank you page?

    Asked by ambernewman on June 21, 2016 at 02:21 PM

    I'm setting up a form as an "opt-in" page so users can receive a free PDF file I have generated. I would like it to be available within the thank you form but I don't know how to add that. Thanks! 

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    JotForm Support

    Answered by John_Benson on June 21, 2016 at 03:10 PM

    To add a PDF download link to your thank you page, please follow the steps below:

    1. Click the Thank You button in Form Builder.

    2. In the Thank You window click Form Fields and choose PDF Link in the drop down.

    3. You should see this {pdf-link}. After that, please click the Save Changes button.

    4. This link should appear in your Thank You page.

    Hope this helps. Let us know if you need any further assistance. Thank you!

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    Answered by ambernewman on June 21, 2016 at 03:46 PM
    I tried that but it didn't show up as a clickable link.
    Amber Newman
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    JotForm Support

    Answered by david on June 21, 2016 at 06:26 PM

    The process described above should indeed work and does provide a clickable link.  Here is a quick test form you can submit to view the how the link shows in the thank you page:


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    JotForm Support

    Answered by david on June 21, 2016 at 06:30 PM

    My apologies, this process will add a link to the form submission PDF for the users to download.  If you would like to add a link to a file of your own, that can be done using the link button:

    Enter your files' URL in the pop-up.