What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why i don't get a email notification?

    Asked by skv on June 21, 2016 at 02:55 PM
    email notification email a
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    JotForm Support

    Answered by emre on June 21, 2016 at 03:30 PM

    Hi there,

    We checked our logs and found that your email address has jumped in bounce list, so that's why you have stopped to receive notifications. Now, I fixed the issue, you can test your email now. Also, please don't forget to let us know about its final state.

    For more information on preventing this form happening in the future, please see the following guide:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues