What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    MESSAGE: temporarily experiencing high volume order

    Asked by commercialkings on June 22, 2016 at 05:02 PM

    My clients just recently started emailing me, to let me know when they are trying to place an order (using our jotform order form) they get a message that says something like  "temporarily experiencing high volume orders". I have been unable to duplicate the message when testing the order form, but 3 clients have emailed me about this. I would like to know how this can be fixed. Thanks

    Page URL:

  • Profile Image

    Answered by victor on June 22, 2016 at 07:49 PM

    I have just tested your form and was also not able to replicate the issue. It is possible that it was a small glitch. If your users are still having problems, please let us know so we can try to replicate the problem.