What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Upgrading a device should not affect your submission. The only way submission would be missing would be if you manually deleted them or used our auto delete app.
Can you please indicate which form you are missing submission so our team can take a deeper look. When reviewing you account a noticed that you have many forms, many which do not have any submission. But did some forms that did have submissions.