What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We have the following problem.

    Asked by doctible_sales on June 23, 2016 at 03:18 PM

    We have the following problem.

    1. Whitelisting your services is a huge task.

    2. There should be someway you can notify your client that the Bouncelist has gone active. i.e. send an email notification to an alternative address.



    This is a re-post of a comment on How to Remove Your Email Address from Bounce List

    problem email notification bouncelist email
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    Answered by victor on June 23, 2016 at 03:41 PM

    Thank you for contacting us.

    Can you please indicate exactly what you issue is with out Whitelist

    Whitelisting JotMails IP Addresses

    If you are having problems with our list we will be glad to help.

    In regards to your other question. You can view our guide on tips on how to prevent emails from going into the bounce list

    How to Setup Email Alerts to Prevent Email Bouncing Related Issues

    Please let us know if you require additional information.