What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep receiving this notice: "You have reached your JotForm API limit."

    Asked by SCVCC on June 24, 2016 at 07:17 AM

    I think the problem is tied to my use of widgets in my form. I used the same widget multiple times in the form. I am in the design stage for a registration form. Our event is a one-time thing and will probably not receive more than 100 completed forms. We will be purchasing the bronze plan to begin August 1 when we plan to go live. My concern is that somehow the system could shut down because of this problem when we are trying to have people register.

    Please advise. Thanks!

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    JotForm Support

    Answered by Chriistian on June 24, 2016 at 08:19 AM

    There are limits on how many API calls/requests you can make per day. Your account is currently on Free Account. JotForm's free account is only limited to 1,000 API calls/request per day. If you will upgrade to Bronze Account the API limit will be 10,000 calls/requests per day. Please check this article for more information on JotForm API:  http://api.jotform.com/docs/

    The API limit is separate from your submission limits. API limit resets everyday. I have reset your account's API limit.


    Do let us know if you need further assistance.