What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you want to make the form background to be transparent, please refer to this guide: Making-the-Form-Background-Transparent
If it is still not working, let us know and we'll probably use custom CSS to fix it. Please don't forget to provide the form ID or form title. Also, the URL of the webpage where the form is embedded.