What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why there is a missing form in my account?

    Asked by lunarplaytime on June 25, 2016 at 08:16 PM

    I saw the answer on this elsewhere and realize I must have done the same thing. I have an account but must have created a form as a guest and now I can't access it. The form is https://www.jotform.com//?formID=33376938007965. My account email is sande@sandelollis.com. So can I get that form and any other in the guest account moved over to mine?

    Thanks,

    Sandé Lollis

    can't access can't can JotForm guest account www thanks
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 25, 2016 at 10:33 PM

    I have checked the form and I can see you have created it under the account you're currently logged in ( lunarplaytime ), the reason why you cannot find this form is because you have moved it to the Archive folder, the form is there: 

    Please check and let us know if you're still unable to find the form, we will be glad o help.