What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form on my site displays with pre-populated fields. Why and how to fix?

    Asked by brits@153.co.za on June 26, 2016 at 03:25 AM

    Hi Support

    My form on my site displays with pre-populated fields.

    Why?

    How to fix?

    Is this some caching thing on my Chrome Browser perhaps?

    Thanks

    Brits

     

    Page URL:
    www.153.co.za/sign-up-new-test/

    pre-populated site and populated
  • Profile Image
    JotForm Support

    Answered by liyam on June 26, 2016 at 09:18 AM

    Hello Brits,

    I noticed that you have your form's autofill option enabled. With this setting enabled on your form, it will save the information you have filled on the fields in your browser.

    You can try clearing your browser's cookies to remove the stored data when the form appears on your page.

    If you have questions or if the problem persists, please do let us know.

    Thanks.