What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I limit an answer to a radio box question based on a previous answer?

    Asked by mhowe479 on June 26, 2016 at 11:19 PM

    Here is my form link: https://form.jotform.com/mhowe479/cCode-Request-Template


    I have a question which asks for a Yes/No answer (School to be charged for unpaid students)

    If they answer "Yes", then for the next question (Student access to be removed after agreed date), the answer must be "No", and vice versa.

    At the moment I have different messages showing to warn them, but if I could limit the answer to the second question based on the first that would be better.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by beril on June 27, 2016 at 03:48 AM

    You can auto select one option based on previous selection by creating update/calculate fields values with conditions. You need to select the option of your question instead of the label of your question. At that situation, it will work properly.=)

    Kindly, create a condition as you see below:


    For the opposite situation. your final condition will be as you see below:


    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.