upload space not re-setting

  • Profile Image
    sunsetprinting1
    Asked on June 27, 2016 at 02:59 PM

    In the past I would delete the submissions and re-fresh the screen and  the upload space goes back to 100 mb. Today is the first day it has not done that.

     

    Now even though I delete all of the submissions it still says I am using 85 % of my upload space.....can you help???

  • Profile Image
    david
    Answered on June 27, 2016 at 04:03 PM

    I checked your form and indeed, the files were still there even though the submissions were not.  I removed the files associated with the deleted form submissions and the correct total should now be shown.  If it is still not showing on your end, let us know and we will be happy to have another look.

  • Profile Image
    sunsetprinting1
    Answered on June 27, 2016 at 04:10 PM

    Great! Thanks so much for the quick help! :)