Why has my form disabled?

  • Profile Image
    vanatandrewhoggdesign
    Asked on June 28, 2016 at 03:40 AM

    Hi Jot form Support Team

    Recently I have noticed that all my forms have been disabled.

    Could you please reactivate them.

    Thank you

     

     

  • Profile Image
    Welvin
    Answered on June 28, 2016 at 04:37 AM

    You have been auto suspended because of the signup form in your account. The form is asking for an email and password which trigger our system filter to auto suspend your account. Please be informed that we do not support this type of forms, please check our Terms of Use for more details (http://www.jotform.com/terms/).

    I have reactivated your account, but I have deleted the said fields from the form. Please refrain from adding them again. If you need the information, please ask them through email instead. 

  • Profile Image
    vanatandrewhoggdesign
    Answered on June 28, 2016 at 06:37 PM

    Hi Welvin

    That's great thank you for re activating my forms, and informing why they had been deactivated.

    Thank you.

     

  • Profile Image
    BDAVID
    Answered on June 28, 2016 at 06:42 PM

    On behalf of my colleague, you are welcome! Open a new thread if you need anything else. :-)