What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why has my form disabled?

    Asked by vanatandrewhoggdesign on June 28, 2016 at 03:40 AM

    Hi Jot form Support Team

    Recently I have noticed that all my forms have been disabled.

    Could you please reactivate them.

    Thank you



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    JotForm Support

    Answered by Welvin on June 28, 2016 at 04:37 AM

    You have been auto suspended because of the signup form in your account. The form is asking for an email and password which trigger our system filter to auto suspend your account. Please be informed that we do not support this type of forms, please check our Terms of Use for more details (http://www.jotform.com/terms/).

    I have reactivated your account, but I have deleted the said fields from the form. Please refrain from adding them again. If you need the information, please ask them through email instead. 

  • Profile Image

    Answered by vanatandrewhoggdesign on June 28, 2016 at 06:37 PM

    Hi Welvin

    That's great thank you for re activating my forms, and informing why they had been deactivated.

    Thank you.


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    JotForm Support

    Answered by BDAVID on June 28, 2016 at 06:42 PM

    On behalf of my colleague, you are welcome! Open a new thread if you need anything else. :-)