Why has my form disabled?

  • vanatandrewhoggdesign
    Asked on June 28, 2016 at 3:40 AM

    Hi Jot form Support Team

    Recently I have noticed that all my forms have been disabled.

    Could you please reactivate them.

    Thank you

     

     

    Jotform Thread 870730 Screenshot
  • Welvin Support Team Lead
    Replied on June 28, 2016 at 4:37 AM

    You have been auto suspended because of the signup form in your account. The form is asking for an email and password which trigger our system filter to auto suspend your account. Please be informed that we do not support this type of forms, please check our Terms of Use for more details (http://www.jotform.com/terms/).

    I have reactivated your account, but I have deleted the said fields from the form. Please refrain from adding them again. If you need the information, please ask them through email instead. 

  • vanatandrewhoggdesign
    Replied on June 28, 2016 at 6:37 PM

    Hi Welvin

    That's great thank you for re activating my forms, and informing why they had been deactivated.

    Thank you.

     

  • David JotForm Support Manager
    Replied on June 28, 2016 at 6:42 PM

    On behalf of my colleague, you are welcome! Open a new thread if you need anything else. :-)