What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my account suspended?

    Asked by Nick Packard  on June 28, 2016 at 03:46 PM

    I can't access my account. It says it is suspended. Why?

  • Profile Image
    JotForm Support

    Answered by Mike on June 28, 2016 at 04:23 PM

    We are sorry for the inconveniences caused.

    The system has probably detected multiple account registrations from the same address. We have now re-activated associated accounts.

    If you need any further assistance, please let us know.