I am having difficulty adding additional emails in oder that a different individual may receive an email dependant on the subjecy

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    Asked on June 29, 2016 at 09:42 AM

      I wish to direct  an email to a different individual base on the selection under the subject  When I attempt to add an additional email address on point # 3. Click the Recipients tab and enter the email address(es) in the Recipient Emails box, an information box appears briefly then  automatically redirected to the edit template page.


     If I understand correctly, I cannot create a  condition without adding additional emails.  Am I missing something

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    Answered on June 29, 2016 at 11:43 AM

    I would suggest you check the instruction given in the guide below and let us know if you have any further questions.


    Please be reminded that you can also set a specific recipient of the email notifier through the condition. This would be helpful if you want to send the email notification (same content) to different recipients depending on the selection made to a form field.