What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Forwarding

    Asked by bpenn34 on June 29, 2016 at 04:18 PM

    Is there a way to have once a customer submits a form to have the message sent to a specific email?


    I have tried to set this up but cannot seem to set it up properly.


    Thank you,


    Page URL:

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    JotForm Support

    Answered by BDAVID on June 29, 2016 at 04:52 PM

    Yes, you can send the email notification to a specific email address based on a selection, please check this guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-Selection

    Let us know if you need more help. 

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    Answered by bpenn34 on June 29, 2016 at 05:45 PM
    Dear Jotformforum_872210, Thank you for contacting us. We have received your email and a representative will respond as soon as possible.  Thank you for your patience. Your support ticket reference number is 945901. Sincerely, Customer Support Team