- BarosAsked on June 29, 2016 at 04:42 PM
- JotForm SupportjonathanAnswered on June 29, 2016 at 05:31 PM
I checked your form https://www.jotformeu.com/form/61014414245342 and I see some flaws on the calculation configuration and condition logic on the form.
Why is there 2 Total Cost calculation field on the form?
The calculation logic seems to be not working as intended because of the duplication of the field.
I also suggest cleaning the form i.e. removing unused widget/fields like the Terms/condition
In Preferences / Advanced settings, please correct these also.
Can you describe more how your condition calculation was suppose to be?
We can assist you correct the calculation conditions once we have a better understanding how it should be.
We will wait for your updates.
- BarosAnswered on June 29, 2016 at 05:54 PM
This is simple.
There are 4 different types of traffic I am selling but one of them (ads3nse) has different numbers in 'daily visits' line. This is why I made two different calculations because I had no idea how to make it right in one.
- JotForm SupportjonathanAnswered on June 29, 2016 at 05:59 PM
Thank you for the explanation. Let me check how it can be corrected and make it work.
I'll get back to this shortly.
- BarosAnswered on June 29, 2016 at 06:14 PM
I think I figured it out. Could you please check it works fine on your side?
- JotForm SupportjonathanAnswered on June 29, 2016 at 06:20 PM
I checked again the form https://www.jotformeu.com/form/61014414245342 and yes, it seems to be doing the calculation in real time now.
I think you should also disable Continue Forms later because can cause confusion to the user as it saves the answers on the form during the session.
this is optional though. Its up to you :-)
Let us know if there is more we can assist you with.
- JotForm SupportKiranAnswered on June 29, 2016 at 07:11 PM
The other question is moved to a separate thread and shall be addressed there shortly.