What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is it possible to re-send the email of a "failed" email?

    Asked by RLUNA on June 29, 2016 at 07:01 PM

    Is it possible to re-send the email of a "failed" email?

    This is a re-post of a comment on How to View All Your Form Email History

  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 29, 2016 at 10:05 PM

    Yes, it is possible by editing the submission, for example, if the email did not send because the email address was in our bounce list, then you can do it by editing the submission.

    First go to your submissions page and search the submission you did not receive via email and click on the edit button: 

    Then click on the submit button without doing any change, this will trigger the email notifications: 

    If you have questions, please let us know, we will be glad to help you.