Is it possible to re-send the email of a "failed" email?

  • Profile Image
    RLUNA
    Asked on June 29, 2016 at 07:01 PM

    Is it possible to re-send the email of a "failed" email?



    This is a re-post of a comment on How to View All Your Form Email History

  • Profile Image
    Kevin_G
    Answered on June 29, 2016 at 10:05 PM

    Yes, it is possible by editing the submission, for example, if the email did not send because the email address was in our bounce list, then you can do it by editing the submission.

    First go to your submissions page and search the submission you did not receive via email and click on the edit button: 

    Then click on the submit button without doing any change, this will trigger the email notifications: 

    If you have questions, please let us know, we will be glad to help you.