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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my embedded html iframe isn't allowing me to click to enlarge page?

    Asked by CDICORP on July 01, 2016 at 02:06 PM

    Here is my form

     

    https://www.jotform.com/CDICORP/BTVT

     

     

    and here is my embed code

     

    <iframe src="//cdn.flipsnack.com/widget/flipsnackwidget.html?hash=ftpfbfslh&bgcolor=EEEEEE&t=1467394610" width="600" height="300" seamless="seamless" scrolling="no" frameborder="0" allowtransparency="true" allowfullscreen="true"></iframe>

     

    It should open to full page?...It used to but stopped working?

     

    I checked with flipsnack and they said to make sure jotform supports HTML5

     

    Page URL:
    https://www.jotform.com/CDICORP/BTVT

    click click to enlarge allowing JotForm height cdn checked
  • Profile Image
    JotForm Support

    Answered by Nik_C on July 01, 2016 at 03:35 PM

    Please try changing the embed code like this:

    <iframe src="//cdn.flipsnack.com/widget/flipsnackwidget.html?hash=ftpfbfslh&bgcolor=EEEEEE&t=1467394610" width="100%" height="100%" seamless="seamless" scrolling="no" frameborder="0" allowtransparency="true" allowfullscreen="true"></iframe>

    Let us know if this worked for you.

  • Profile Image
    JotForm Support

    Answered by Nik_C on July 01, 2016 at 04:17 PM

    I am sorry, my previous answer won't solve your problem. I have taken a look at your form in the developer console. There seems to be some problem resource fetching from flipsnack. 

    I think this is the problem. I would try recreating the flip snack embedding and checking that the widget is made public since the 403 status code means that some kind of authorization is missing.

    I have also noticed that flip snack changes the layout of the widget when width of the container is smaller than 1024 x 768.

    Please try setting the width of the embedded iframe to that value and check if it works again. You can do that by changing the embed code like this:

    <iframe src="//cdn.flipsnack.com/widget/flipsnackwidget.html?hash=ftpfbfslh&bgcolor=EEEEEE&t=1467394610" width="1024" height="768" seamless="seamless" scrolling="no" frameborder="0" allowtransparency="true" allowfullscreen="true"></iframe>

     

    Let us know if you need any information