What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to adjust Matrix question requirement?

    Asked by KeyshaunSmith on July 02, 2016 at 06:28 PM

    Here is the URL for my form: https://form.jotform.com/KeyshaunSmith/DramaCampSurvey

     

    I have two matrix type questions in my form. I have them set to answer required on every row.

    The issue is as soon as someone selects one answer it shoots up a message saying answer required on every row.

    Can I make this so that the error message only shows when the user attempts to move on to the next page?

     

    Thanks! 

    Page URL:
    https://form.jotform.com/KeyshaunSmith/DramaCampSurvey

    adjust how JotForm message next move
  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 02, 2016 at 11:37 PM

    Unfortunately, this does not seem to be possible and this is because once you have started filling the matrix field all fields will be required. 

    Also, not all forms are multiple pages so would not be possible to know if the next button is clicked when sometimes it is not there. 

    The only way to show the error message when clicking on the next button will be leaving the matrix field empty, this will bring up the message indicating the field is required. 

    The same happens with radio buttons, if the question needs more than one field selected then if there only one you will get the same message until you select the required number of answers.