What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is your server down 6/7/16 as I cannot preview or complete the forms

    Asked by systEmise on July 06, 2016 at 03:59 AM

    is this a long term  issue. Please advise as we use jot form all the time and need to inform clients of the disruption. Thank you 

    Page URL:
    https://form.jotform.me/52881284634462

    Screenshot
    cannot preview
  • Profile Image
    JotForm Support

    Answered by Boris on July 06, 2016 at 07:41 AM

    Sorry about any disruptions, it may have been a temporary regional issue. We didn't experience any outage in our own servers, so it was likely a regional issue of our CDN provider (Content Delivery Network) in your area.

    You can always check our uptime status on our status monitoring page:

    http://jotformstatus.com/

    And here are "pingdom" stats for today:

    http://stats.pingdom.com/p9yo4pogtt5d/416987

    I have also checked the form you have linked to above, and it seems to be loading fine here:

    If you are still experiencing issues using our site, please try using the following URL to access our site:

    https://www.jotform.com/myforms/?noCDN=true

    Or this link to access your form:

    https://form.jotform.me/52881284634462?noCDN=true

    The above links will bypass our CDN, and serve content directly from our servers. Please let us know how it goes, or if you still experience any issues. Thank you.