JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It seems that you did not create an account with us. When reviewing your email, it was associated with a guest account. I recommend you create a free account with your email. The form you have created will automatically be placed in the new account.
If you have any other question, please do not hesitate contacting us.