My Preview is different from my form view

  • jaybee
    Asked on July 6, 2016 at 3:10 PM

    In form my label is on top and formatted in a horizontal line as I want it to be.  But the preview version shows the label in a horizontal format.  Please tell me how to correct this issue.  Thanks. 

  • Support_Management Jotform Support
    Replied on July 6, 2016 at 4:49 PM

    I checked your form (both from the Form Builder and the Preview), and they look the same to me. I placed them side by side on the screenshot below for comparison:

    My Preview is different from my form view Image 1 Screenshot 20

    If you're still seeing something different between the edit and preview, try logging out of your account then log back in or use a different browser to see if that will help.

    If by any chance this isn't the form you're referring to, please give us the form URL so we can have another look. Otherwise, let us know what is different from what you're expecting it to be so we can assist you better.