What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload Error?

    Asked by teresalreproxpresscom on July 06, 2016 at 07:10 PM

    Our form allows customers to upload files to us.  They are (and we are) getting this error.  Please advise.

     

    thank you!

     

    Page URL:
    http://www.jotform.us/teresalreproxpresscom/reproxpress

    JotForm uploads png www
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    JotForm Support

    Answered by david on July 06, 2016 at 07:17 PM

    We had a brief issue with our main datacenter and switched to the back up. Everything should currently be back online or will be very shortly.

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    Answered by teresalreproxpresscom on July 06, 2016 at 07:51 PM

    Thanks -- we just tested 5 minutes ago, and it's still not working.  What's very shortly?

    Thank you!

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    JotForm Support

    Answered by BDAVID on July 06, 2016 at 09:35 PM

    I just tested your form, and it works:

    Let us know if you need more help.