What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form seems to be broken

    Asked by BVHall on July 07, 2016 at 09:13 AM

    My form I'm developing is no longer following the logic set down for it and when I click the Next button it simply takes me to a page that doesn't exist and that includes some old field that I deleted the previous day.

    Can you please advise what is wrong.

    Thanks

    Page URL:
    https://eu.jotform.com//?formID=61062783249358

    next thanks and Day
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 07, 2016 at 11:33 AM

    Sorry for inconvenience this may caused you. We had a data replication delay issue recently, but it has now been resolved. I have inspected your live form and your form inside of Form Builder and they look the same. 

    Please check your form again. If the issue still persist, please let us know which page should not exist on your form and which fields you deleted. If possible provide us a screenshot

    Let us know if you need further assistance.