Problem loading the forms.

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    evelynzoe
    Asked on July 07, 2016 at 11:07 AM

    what happened? there is a problem loading the forms

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    Charlie
    Answered on July 07, 2016 at 11:24 AM

    Apologies for the inconvenience. May I know what error are you getting? If you could share us a screenshot that will help.

    I do see that there are some users who are getting a "JotForm is currently unavailable" message, just like this:

    It seems like an issue with our CDN service. This is usually temporary but we have informed our back-end team about this issue. Could you please check again in your end if you are still experiencing the problem? Please do try using a different browser or clear your browser cache just to make sure.

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    evelynzoe
    Answered on July 07, 2016 at 08:46 PM
    yes that is what i am seeing
    ...
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    Chriistian
    Answered on July 08, 2016 at 01:40 AM

    Apologies for the inconvenience. We had a data replication delay issue recently but it has now been resolved. I checked the forms on your account and they load successfully now.

    Please check the forms again on your end and let us know if there are any issues. Regards.

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    evelynzoe
    Answered on July 08, 2016 at 02:46 AM
    Awesome!
    Are we able to customise more things in the form? Like put APPLY bigger ?

    Sent from my iPhone
    ...
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    Chriistian
    Answered on July 08, 2016 at 05:04 AM

    Hi evelynzoe,

    I moved your additional concern on a separate thread so we can better assist you. You can check the thread here: https://www.jotform.com/answers/878156. We will attend to your concern on that thread accordingly.

    Regards.