What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have changed my business name and I would like to change my username

    Asked by kingfisherweddings on July 07, 2016 at 01:20 PM

    Hi guys I have changed my business name, but I am having difficulty in changing the username on my jotform account to match it. I really do not want to continue to login with the old business name and I am kind of hoping that I don't have to open up a new account and that this is something maybe that you can do at your end.

    The new name I wish to use to log in is


    which is to replace the old name of


    Any help please would be appreciated.

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    JotForm Support

    Answered by Welvin on July 07, 2016 at 02:08 PM

    I've changed your username to davidgrayvideos. You need to re-login using this new username to see the changes. Please do note that if you are using a custom URL for your forms, you need to manually update them for the new username to take effect.