I have changed my business name and I would like to change my username

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    kingfisherweddings
    Asked on July 07, 2016 at 01:20 PM

    Hi guys I have changed my business name, but I am having difficulty in changing the username on my jotform account to match it. I really do not want to continue to login with the old business name and I am kind of hoping that I don't have to open up a new account and that this is something maybe that you can do at your end.

    The new name I wish to use to log in is

    davidgrayvideos

    which is to replace the old name of

    kingfisherweddings.

    Any help please would be appreciated.

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    Welvin
    Answered on July 07, 2016 at 02:08 PM

    I've changed your username to davidgrayvideos. You need to re-login using this new username to see the changes. Please do note that if you are using a custom URL for your forms, you need to manually update them for the new username to take effect.

    https://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form