What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Free version of form threshold

    Asked by Guy Roginson  on July 07, 2016 at 06:53 PM

    What is the threshold for form uses before you have to go to a paid version.

    Is it 100 or 1000?

    Jotform is telling us that we are going over 1000 hits, but our stats tell us this is impossible.

    Is your threshold 100 or 1000?


    RE: http://form.jotform.us/form/50704304403138

    on website: http://footework.com/employment/


    And, is this a monthly threshold or total uses?


    Thank you,

    Guy Roginson


    Page URL:

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    JotForm Support

    Answered by Kevin_G on July 07, 2016 at 11:25 PM

    Yes as you've a free account the submissions limit is 100 per month. 

    The email you received is because of the views limit which is 1,000 and you've already reached it. 

    In order to lift the views limit you can show a JotForm footer in your forms, here is a link with more info about our views limit as well as the steps to lift the limit: Form-View-Limits-What-is-it-all-about

    Otherwise you will need to upgrade your account, here is the link to our pricing, there you will find the limits per plan: https://www.jotform.com/pricing