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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Image upload widget is not included on email notification

    Asked by facollier1328 on July 08, 2016 at 11:17 AM

    Im using a widget in my form that up load a preview image.

    My question is, why in my email I dont receive a image upload copy, just in your inbox messages.



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    JotForm Support

    Answered by EltonCris on July 08, 2016 at 12:41 PM

    Your upload preview widget field variable {clicPara46} is not in your email notification. That is the reason why it is not included on email notification.

    You can manually add that variable to your email notification to fix the problem, however, I would suggest to recreate your email notification instead so all field variables will be updated. Just delete your existing email notification and create a new one.