What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error opening in browser

    Asked by pr0scr1b on July 11, 2016 at 01:49 PM

    I was going to present your form option platform to my employer this week but when I try to open it, it's distorted. Would you be able to tell me if it's on my end or if you're having issues. I would hate to get into my presentation with this problem.

    Page URL:
    https://www.jotform.com/myforms

    Screenshot
    in problem platform Week open
  • Profile Image
    JotForm Support

    Answered by KadeJM on July 11, 2016 at 02:48 PM

    To my understanding and based on your screenshot you seem to be experiencing issues trying to log into your account to use your forms due to the distorted formatting of our website on your end.

    I've tested this on our end but I don't think we are currently experiencing any issues as of right now and currently I cannot replicate it either.

    As far as I know that sort of thing is tends to occur when your side fails to connect to our server properly to fully load the page formatting properly and that is the result of it as you are seeing now though usually it is only a temporary problem.

    Can you try this again now to see if it's still happening?

    If it happens again then try using a different browser to see if the same thing occurs or not.

    Otherwise, if this problem continues then just let us know.

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    Answered by pr0scr1b on July 12, 2016 at 03:18 PM

    Yeh, I think it's on my end. Because when I'm not on this server it works fine.  I'll just have to build externally. Thank you for checking for me.

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    JotForm Support

    Answered by david on July 12, 2016 at 04:29 PM

    Try from this link:

    http://www.jotform.com/?noCDN=true

    If some of our resources are being blocked, that may allow for them to load properly.

  • Profile Image

    Answered by pr0scr1b on July 12, 2016 at 04:42 PM

    That link did help, thank you!