- jimikingAsked on July 11, 2016 at 05:34 PM
Customers are receiving their copy of the submission but we don't get anything. Please advise.
- JotForm SupportKiranAnswered on July 11, 2016 at 08:34 PM
I see that your email address is in our bounce list and so you are not receiving emails to this email address. I have now removed it from the bounce list and you should be receiving emails without any issue.
We also request you go through the guide below that can help you with troubleshooting email delivery issues.
Please check now and let us know if the issue still persists. We will be happy to assist you further.