What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Request to cancel account.

    Asked by woodwardave on July 12, 2016 at 08:30 AM

    Hello-

     

    We will need to cancel our account. we are closing. 

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    JotForm Support

    Answered by Kevin_G on July 12, 2016 at 10:29 AM

    I can see you have already cancelled your subscription, your account is currently scheduled to downgrade and it will take effect on July 16, 2016.

    Once your account is downgraded you will not be charged anymore from JotForm; however, if you want us to delete your account, please let us know and we will be glad to proceed with your request.

     

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    Answered by JC1966 on July 12, 2016 at 10:38 AM

    Please cancel my account. My event is finished. Thx

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    JotForm Support

    Answered by Kevin_G on July 12, 2016 at 11:49 AM

    @JC1966,

    I can see you've opened another threads about it: 

    https://www.jotform.com/answers/880628

    https://www.jotform.com/answers/880623

    We will assist you with that as soon as possible.