What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why does it say the account is out of space

    Asked by marianswain on July 12, 2016 at 12:45 PM
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    JotForm Support

    Answered by david on July 12, 2016 at 01:02 PM

    Your account looks to have been over limit for file storage prior to upgrading to Bronze.  You can clear up space by deleting submissions that have files attached.  Keep in mind that deleting a submission will remove the data permanently from our system.  I would recommend backing up in necessary data prior to doing so: