What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It says my account is out of space, but there is plenty of space, why do I need to upgrade?

    Asked by marianswain on July 12, 2016 at 12:48 PM
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    JotForm Support

    Answered by BJoanna on July 12, 2016 at 01:09 PM

    I saw that you upgraded your account to Bronze plan. Your account is now in good shape. Upload storage space for Bronze accounts is 10 GB and you have used 201.99 MB.

    You can check limitations of your account on Usage page of your account. 

    Feel free to contact us if you have any other questions.