Sumissions View: submissions are empty, only the submission dates are showing.

  • destinationsint
    Asked on July 12, 2016 at 4:16 PM

    Hi there! I have really enjoyed using JotForm for our small non-profit organization, DestiNations International. However, today when I logged into Jotform to access my form submissions, one of my forms with important information only shows lots of blank submissions.

    Can you please help me recover my data?

    Jotform Thread 881053 Screenshot
  • David JotForm Support Manager
    Replied on July 12, 2016 at 6:52 PM

    Thanks for reporting this, I am forwarding it to our second level. You will be updated via this thread when this gets fixed.

  • Uygar Bayar JotForm Developer
    Replied on August 18, 2016 at 4:54 AM

    Hi,

    Your submissions are on eu servers. You can reach them with this url. https://eu.jotform.com/submissions/53447038601149