Accidentally Upgrade to Other Plan

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    miramynic
    Asked on July 13, 2016 at 03:09 AM

    Hye. Need your help to revert back my old plan which Old Premium Package which cost USD90 per year. I was accidentally upgrade it by clicking the button to Bronze Plan which cost of USD19 per month. As I checked into my credit card, the amount has been deducted. 

    Thanks for your prompt response. 

  • Profile Image
    Irshad
    Answered on July 13, 2016 at 07:38 AM

    Upon checking your account, I found your current subscription is "Bronze". Which is the lowest paid subscription. And the charges of that are $159/year or $19/month. Currently there is no subscription plan which cost $90/year.

    Please check the latest JotForm subscription plans and their prices to the below URL:

    https://www.jotform.com/pricing

    If you want to downgrade your subscription to Free plan, please check this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account 

    If you still have any query or need further assistance, please let us know.

    Thanks.