What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I opt out of emails?

    Asked by HolyFamilySeattle on July 13, 2016 at 07:02 PM

    Hello, I am trying out JotForm for my church's website (which at this time is at a test URL, not publicly known).  I do not wish to receive emails from JotForm at this time, unless it is related to the account itself, e.g. in replying to this message.  Thanks.

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 13, 2016 at 10:45 PM

    You can unsubscribe from the Jotform newsletter by clicking the Unsubscribe button at the bottom of the newsletter.

    If you are referring to email notifications, simply delete the notification from the email wizard.

    If you need further assistance, please let us know.

  • Profile Image

    Answered by hundredyear on July 13, 2016 at 10:59 PM

    Unfortunately, this link is broken...or certainly doesn't provide any confirmation that I have been "unsubscribed."  Doesn't seem to work on either mobile or desktop --- I'm using the latest version of the Chrome browser on both platforms.

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 14, 2016 at 01:32 AM

    I checked your email address in our records, and I can confirm that your email address is now in the unsubscribe list. 

    *****@hundredyear.net is IN the unsubscribe list

    You should no longer receive jotform newsletters. Regards.