What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Images uploaded through Drag and Drop Upload are not cached in the browser

    Asked by Kangsigit on July 14, 2016 at 12:13 AM

    Hello, thank you for giving the facility of sending this form. I turn on the image upload feature on my blog. But the picture does not have the cache, so the need to re-download it when it opened. Of course this is a waste of data for users.

     

    So, I think you need to consider this option.

    Sample image: https://s3.amazonaws.com/jotformWidgets/dragDropUpload/61944738257467/eccb5bdmenguak-teka-teki-foto-kucing-di-tangga.jpg

    Page URL:
    https://form.jotform.me/61944738257467

    cache not save picture image not cached Drag and Drop Upload
  • Profile Image
    JotForm Support

    Answered by Boris on July 14, 2016 at 04:42 AM

    Files that are uploaded to our servers are not meant to be displayed many times - in fact, there is a limit to the number of times any uploaded file can be accessed. Our forms are meant simply for collecting the images / files through your form, after which you should store them onto your own computer or servers for safe keeping.

    After a file is downloaded a certain number of times from our servers, it will become inaccessible in order to prevent bandwidth abuse on our servers.

    If you need to display images and files that you are collecting through our forms, kindly host them on your own servers, or on a dedicated image host.

    If you need any further clarifications, please let us know. Thank you.