Why can't people submit the form after filled in required parts?

  • Profile Image
    kis_asp
    Asked on July 14, 2016 at 03:06 AM

    Dear Sir,

     

    My form https://form.jotform.me/61848557682471 has published to other people but when they filled in the required parts, they couldn't submit the form. It said "There are errors, please fix it before continuing". I tried to fix every conditions many times but it's still the same. What is the cause for this?

     

    Regards,

    May

  • Profile Image
    BJoanna
    Answered on July 14, 2016 at 06:31 AM

    I have tested your form and I was able to replicate mentioned issue. I have then cloned your form and made some testings on my cloned form. I found out that Terms and Conditions widget was causing mentioned issue. You need to remove that widget from your form and the add it back, to resolve your issue. 

    Here is my clone form:

     

    https://form.jotform.com/61952259213961 

    Feel free to clone it and test it. 

    Hope this will help. Let us know if you need further assistance.