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After Transfer to EU server submissions blankAsked by SEGService on July 14, 2016 at 09:37 AM
Yesterday I transfered our data to EU servers. All forms are available but loose all submissions data.
I gave this information as reply to confirmation mail, but no answer.
Could you please check ?
When you are looking at your data, do you see "eu.jotform.com" or "www.jotform.com" on the domain name? Since you moved the data to EU, you will only be able to see it on eu.jotform.com. Our site should have automatically directed you to eu.jotform.com but maybe there was a problem with that.
Checked your form and I can see the data on eu.jotform.com
today is a magic morning. now all data are available.
both types. normal eu.jotform.com and also under the redirected site.
We are happy to hear that you are now able to view your form data.
If there's anything else you need help with, feel free to open a new thread.