- mcarlsonAsked on July 18, 2016 at 11:45 AM
- JotForm SupportJohn_BensonAnswered on July 18, 2016 at 01:05 PM
Your account is on dormant status because you didn't logged in for a long time that is why it is in restore mode.
I have now activated your account. Please try if its working now. Thank you.
- dunnmaAnswered on July 18, 2016 at 09:10 PM
How ironic...this just happened to me too. Can I get my account "un dormant"? Seems like it shouldn't let me log in, etc. Or at least tell me the problem.
- JotForm SupportChriistianAnswered on July 18, 2016 at 11:44 PM
@dunnma. Per your request, I have reactivated your account. You should now be able to use your forms successfully. Regards.
- renjithkumarvAnswered on July 20, 2016 at 09:48 AM
- JotForm SupportChriistianAnswered on July 20, 2016 at 10:55 AM
I have moved your thread here to assist you properly. We will respond to your concern there.