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mcarlsonAsked on July 18, 2016 at 11:45 AM
I have created and published a form, but when trying to access it I get the error:
Form not foundThis form is in restore mode, please try again later.This is the form I am trying to access: https://form.jotform.com/61994604934163
Page URL: https://form.jotform.com/61994604934163 -
John_BensonReplied on July 18, 2016 at 1:05 PM
Your account is on dormant status because you didn't logged in for a long time that is why it is in restore mode.
I have now activated your account. Please try if its working now. Thank you.
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dunnmaReplied on July 18, 2016 at 9:10 PM
How ironic...this just happened to me too. Can I get my account "un dormant"? Seems like it shouldn't let me log in, etc. Or at least tell me the problem.
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Chriistian Jotform SupportReplied on July 18, 2016 at 11:44 PM
@dunnma. Per your request, I have reactivated your account. You should now be able to use your forms successfully. Regards.
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renjithkumarvReplied on July 20, 2016 at 9:48 AM
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Chriistian Jotform SupportReplied on July 20, 2016 at 10:55 AM
Hi,
I have moved your thread here to assist you properly. We will respond to your concern there.