Form over quota

  • StellaPolaris
    Asked on July 19, 2016 at 4:56 AM

    Hi I will try again! 

     

    My form has stopped working! Even though I only have 105 entries! 

     

    PLEASE HELP NOW! 

     

    Warm regards 

    Freja 

    Stella Polaris Festival

    Jotform Thread 885746 Screenshot
  • Support_Management Jotform Support
    Replied on July 19, 2016 at 7:45 AM

    Hello! I'm seeing you upgraded from Free to Bronze roughly half an hour ago. I'm now seeing your forms activated after the Form Views limit has been lifted.

    Please keep in mind that you went overquota not because of submissions but because of the Form Views Limit (it's limited to 1000 per month for the free plan). With your current plan, it's now bumped to 10000 Form Views per month http://www.jotform.com/pricing 

    To better understand Form Views, here's a related article [BLOG: Form-View-Limits-What-is-it-all-about] Thanks for upgrading and don't hesitate to get back to us if you need further help.