What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am having trouble adding a personal photo to my form

    Asked by Liza on July 19, 2016 at 12:13 PM

    I receive an error message when trying to personalize my form through designer or theme. Help?



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    JotForm Support

    Answered by Charlie on July 19, 2016 at 01:09 PM

    Could you please provide us more information of the problem you are having?

    What errors are you getting? What image and how you are adding it? Would you like it to use as a background image or just to display it on your live form? 

    I checked the form titled "Shindy Vendor Application" and I see that the only image there is the background image.


    You can also check this guide to help you further:



    We'll wait for your response.

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    JotForm Support

    Answered by Charlie on July 19, 2016 at 01:12 PM

    Apologies, I forgot to mention. If you would like to display a photo or image to your form (not as a background), then simply use the "Image" field found under the "Basic Fields" section:


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    Answered by 40Melville on July 19, 2016 at 01:45 PM
    I figured it out- thank you so much for your prompt reply!
    Sent from my iPhone