What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is in restore mode.

    Asked by EVOKEprint on July 20, 2016 at 02:27 PM

    Hello, 

    I keep getting a notice that says "form not found form is in restore mode" 

    Screenshot
    restore mode dormant account form not found
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    JotForm Support

    Answered by Jim_R on July 20, 2016 at 02:53 PM

    Hello! Your account was placed in a dormant state because you haven't used this account for quite a while. I have now reactivated your account so your form should be good to go. :)

    I checked your form too https://www.jotform.com/62005796603152 and here's how it looked like:

    Hope that helped!

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    Answered by charlene  on July 24, 2016 at 07:04 PM

    My form is doing the same. How do I resolve the problem?

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    JotForm Support

    Answered by Chriistian on July 24, 2016 at 10:15 PM

    Hello Charlene. I see that your jotform account is named newleaf. I have posted a response regarding your concern on your thread. Please follow this link to view it: http://www.jotform.com/answers/889529. Cheers.