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    Input Mask continues to add dashes when clicking

    Asked by Rob on July 20, 2016 at 02:38 PM

    There is a bug in this.

     

    If you click in the box where you require the phone number, without typing anything, it will add 2 dashs automatically. And continue adding dashs if you keep clicking in the input box.

    input mask textbox dashes
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    JotForm Support

    Answered by Jim_R on July 20, 2016 at 02:47 PM

    Hi Rob, I've tested the Input Mask and it works as designed. It doesn't add dashes when you click on the textbox that contains the input mask. Here's the test form I did https://form.jotform.com/61965693187977

    And here's a short clip on how it looked like:

    I highly recommend you check out our guide about Input Masks [GUIDE: Getting-Started-with-the-basics-of-Input-Masking]

    If you're seeing this behavior on one of your forms though, we can better assist you if you could give us your form's ID or URL so we can check it. Let us know if you'll need more help.