- RobAsked on July 20, 2016 at 02:38 PM
There is a bug in this.
If you click in the box where you require the phone number, without typing anything, it will add 2 dashs automatically. And continue adding dashs if you keep clicking in the input box.
- JotForm SupportJim_RAnswered on July 20, 2016 at 02:47 PM
Hi Rob, I've tested the Input Mask and it works as designed. It doesn't add dashes when you click on the textbox that contains the input mask.
And here's a short clip on how it looked like:
I highly recommend you check out our guide about Input Masks [GUIDE: Getting-Started-with-the-basics-of-Input-Masking]
If you're seeing this behavior on one of your forms though, we can better assist you if you could give us your form's ID or URL so we can check it. Let us know if you'll need more help.