What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please can you provide a SAQ Type D document

    Asked by JuanitaHughes on July 21, 2016 at 11:22 AM

    We are using the PayPal Pro plug in and they have insisted that we provide them with a SAQ Type D certificate before releasing our money.  It is year end and I am on leave in half an hour for one week.  I need this certificate asap.  Please could you email it to both me and this email address:





    Juanita Hughes

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    JotForm Support

    Answered by Mike on July 21, 2016 at 12:58 PM

    Thank you for contacting us.

    I have forwarded your request to our Next Level Support.

    We will get back to you when we have any updates.

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    JotForm Founder

    Answered by aytekin on July 25, 2016 at 07:02 AM

    Hello Juanita,

    We should be able to send you the SAQ Type D Service Provide certificate next week. Thanks for your patience. 

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    JotForm Founder

    Answered by aytekin on August 01, 2016 at 04:15 AM

    I have just emailed the SAQ-D to the email address you have provided. I hope this resolves your PayPal problem. Thank you for your patience.